by Charlotte Kirk, Commercial Director, International Transport Intermediaries Club (ITIC)

Last year was, without question, a year where businesses and people had to be both flexible and adaptable.

Like so many others, at the start of 2020, the International Transport Intermediaries Club (ITIC) team were out and about, travelling the world, meeting with clients and attending events.

But since the COVID lockdown in March, we have all been working remotely.

For us, it was a very simple transition as we were already set up and had implemented a part-time remote working regime.

But for others, there were the inevitable teething issues which, now almost a year on, have largely disappeared.

However, and from an insurance point of view, challenges remain.

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